Privacy Policy
Who we are
Our website address is: https://wellbeingtalk.com
Account Creation and Password Security
When you purchase a membership, we create a secure user account for you. Your email address will serve as your unique username, and you will be required to create a secure password to protect your access to our video library.
- Data Storage: Your username (email) and profile details are securely stored on our website’s UK/EU-hosted servers.
- Password Security: Your password is encrypted immediately using industry-standard hashing algorithms before being stored. We do not have access to, nor can we view, your plain-text password.
- Your Responsibility: You are entirely responsible for maintaining the confidentiality of your login details. If you suspect any unauthorized access to your account, you must notify us immediately.
Marketing and Communication Policy
We value your privacy and maintain a strict policy against spam:
- No Marketing Emails: We do not use third-party email newsletter services, and we will never send you marketing emails, promotional offers, or newsletters.
- Transactional Emails Only: We will only ever contact your email address for essential, non-marketing transactions. This includes sending your purchase receipts, password reset links, or critical notices regarding technical updates to your account access.
How We Process Payments and Data
1. Payment Processing and Financial Data
We offer paid video memberships on our website. To provide a secure checkout environment, we do not directly store or collect your payment card details. All online financial transactions are processed securely through our third-party payment processor, Stripe (Stripe Payments Europe, Ltd.).
When you purchase a membership, the following data is transmitted directly to Stripe:
- Your name, email address, and billing address.
- Your payment card information (processed entirely on Stripe’s secure infrastructure).
- Your IP address and unique device identifiers.
2. Why Stripe Processes This Data
Stripe uses this information to securely execute your payment, issue invoices, and fulfill our legal accounting requirements. Additionally, Stripe utilizes automated machine-learning tools to analyze transaction patterns. This processing is strictly necessary for our legitimate interests in detecting, preventing, and protecting our website against fraudulent activities and financial scams.
3. Cookies Placed by Stripe
To facilitate a functional checkout experience and prevent automated fraud, Stripe sets essential and functional cookies on your browser. These cookies track browser and device characteristics to verify that payments are legitimate. These cookies will not be deployed on your device unless you have consented via our Cookie Consent Banner.
For comprehensive details on how Stripe handles your data, you can review the official Stripe Privacy Policy directly on their website (https://stripe.com/gb/privacy).
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here https://automattic.com/privacy/ After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.